Shipping policy

Shipping Policy – MIAAN Designer Clothing

Last Updated: 13.09.2026

At MIAAN, we offer shipping across India as well as international shipping. Shipping timelines and charges may vary depending on the destination, order type, product availability, and shipping method selected.

1. Domestic Shipping – India
We ship orders to locations across India through reliable courier and logistics partners.
Shipping charges will be calculated based on the order weight, destination, and shipping service selected.
Ready-to-wear orders are generally dispatched after the order is processed and quality checked.
Customised and made-to-order garments require additional production time before dispatch.
The customer will receive tracking details once the order has been dispatched.
Delivery time may vary depending on the destination and courier service.
Remote or difficult-to-service locations may require additional delivery time or charges.
2. International Shipping

MIAAN offers international shipping to selected countries.

International shipping charges are extra and depend on the destination, package weight, dimensions, and shipping method.
Estimated delivery time will be provided based on the selected shipping service.
Customs duties, import taxes, VAT, clearance charges, or other charges imposed by the destination country are the responsibility of the customer, unless otherwise agreed in writing.
Customs clearance may cause additional delays that are outside MIAAN's control.
Customers are responsible for providing a complete and accurate delivery address, contact number, and other information required for international delivery.
Tracking information will be shared after dispatch whenever available.
3. Customised & Made-to-Order Orders

For customised garments:

Production begins after order confirmation and receipt of the agreed advance payment.
The production timeline depends on the design, embroidery, embellishment, fabric, quantity, and workmanship required.
Shipping time is separate from production time.
The estimated shipping/delivery period will be communicated after the garment is ready for dispatch.
Any requested changes after production has started may affect the production and delivery timeline.
4. Shipping Delays

MIAAN is not responsible for delays caused by circumstances beyond our reasonable control, including:

Courier or logistics delays
Customs clearance
Weather conditions
Public holidays
Transportation disruptions
Government restrictions
Incorrect or incomplete address information
Other unforeseen circumstances
5. Damaged or Incorrect Packages

Customers should inspect the package upon delivery. If an order arrives damaged, defective, or incorrect, please contact us immediately and provide photographs/videos of the package and product.

For damaged or defective products, please also refer to our Refund & Exchange Policy.

6. Address Changes

Please ensure that your shipping address is correct before confirming your order. Once an order has been dispatched, changing the delivery address may not be possible and any additional charges may be payable by the customer.

7. Shipping Charges

Unless specifically mentioned otherwise, shipping charges are not included in the product price and will be charged separately.

For international orders, the customer may also be responsible for customs duties, taxes, and import-related charges applicable in the destination country.

8. Contact Us

For shipping-related questions, please contact:

MIAAN Designer Clothing
📧 miaandesigns@gmail.com
📧 care.aksgroup@gmail.com

We aim to provide safe and reliable delivery while keeping our customers informed throughout the order and shipping process.